When Eric's daughter is kidnapped, he must fulfill three ransom demands from his long-time adversary, Damien Delaine (Carlo Rota), which include answering a series of emotionally challenging questions and performing ethically questionable tasks, in order to save what matters to him most - his daughter's life.

Eric and Zara are held hostage when a gunman enters an office, tasked with killing an employee. With Oliver and Maxine profiling the hitman remotely, Eric works to uncover the secret beneath the mercenary’s assignment to kill.

When a woman is mysteriously abducted in Vienna, Eric and Oliver plunge into a world of espionage in order to save an innocent woman’s life.

When a former Guantanamo guard is taken hostage by terrorists, Eric is surprised when he learns that his best chance of saving the man's life is to work with a former Guantanamo detainee who is now working with the captors.

As Eric negotiates the release of an innocent teenager, he unravels a larger plot to destroy dozens of lives. Zara is forced to work with a past abuser in order to prevent a mass murder.

Eric fights to save his mother after she is kidnapped to perform a surgery on a dangerous crime boss. The team uncover that someone doesn’t want the crime boss, or Eric’s mother, to leave the surgery alive.

The unthinkable happens when a hostage is executed in the midst of a high stakes negotiation. Eric and the team must retrace their steps to find their fatal error.

When a copycat killer takes a teenager hostage, Eric is forced to negotiate with the original serial killer in order to catch the captor. The team uncovers that the imprisoned murderer may have, in fact, found a way to kill again.

Eric is given the impossible task of negotiating the release of the daughter of the prime minister of the Netherlands - a woman who takes a public hardline on never paying kidnappers' ransoms.

While on board a plane with his daughter, Morgan, Eric must negotiate with a suicidal co-pilot and find out what triggered him after he locks the captain out of the cockpit and threatens to crash the plane.

When two adolescents enlist Eric to negotiate with a ruthless mob boss who's holding their parents hostage, the team discovers a family secret that threatens to complicate the proceedings.

As Eric negotiates for the release of a couple being held hostage by illegal immigrants in rural Canada, the situation turns dire when the coyotes the immigrants escaped from take the whole group hostage, including Eric.

Eric's archnemesis, Damian Delaine (Carlos Rota), brainwashes Evie and threatens to turn her into a murderer unless Eric helps him negotiate a high-stakes business deal for a new cryptocurrency that could destabilize the world economy.