Welcome To The Parker

Hotel manager Samir leads a staff meeting about "obsession," explaining to his team that they have to be obsessed about what they do to make sure the Parker is five-star. Checking in this week: a ping-pong tournament hosted by rich Hollywood industry players plus international food critic, Leslie McElroy.

Parker interior designer Jonathan Adler checks in this week, and everyone is on their toes.

Catering Sales Manager Michael is caught between two very different demanding clients. High-end travel agent Jill Johnson arrives at the hotel to test all aspects of customer service. The Parker staff is on high alert as a recommendation from Jill can mean big money. Will they win her over?

This week, love is in the air at the Parker. The Pleasure Chest, a high-end sex toy company, is staying at the Parker in an effort to get the resort to stock their products. Meanwhile, Michael, the new Catering Sales Manager, is busy trying to organize a party for the Charisma Arts group, a charm school for men learning to improve their skills with women.

New Catering Sales Manager Michael has his biggest event yet this week, and all does not go according to plan. Meanwhile, stand-up comic Retta checks in to the Parker with her nutritionist Ashley. Retta thinks she's on vacation, but Ashley is on a mission to make sure Retta eats healthily while on the road. Not Retta's idea of a good time.

It's an emotional scene when Thomas, the General Manager, and Lynne, the HR Director, must confront New Catering Sales Manager Michael about his job performance. Lynne also has to plan a wedding ceremony with only a few hours notice for Frank and Shannon Colacino. And finally, the Parker staff all come together for the end of the season party where good drinks and good times keep rolling.