Undercover Boss

Steve Joyce hits the frontlines of his own company, which includes such popular hotel franchises as Comfort Inn, Econo Lodge, Quality and Cambria Suites, and receives an exhausting, up-close look at the industry.

Kim Schaefer, CEO of Great Wolf Resorts, North America's largest family of indoor waterpark resorts, struggles to keep pace working in an aquatic center and gets her hands dirty when she responds to a call no waterpark employee wants to receive.

Mike White, Chairman, President and CEO of DIRECTV, the world's most popular video service goes undercover in his own company where he discovers that employees are spending their own money for a specific piece of equipment.

Bryan Bedford, Chairman of the Board, President and CEO of Frontier Airlines, goes undercover in his own company, where he "gets christened" while emptying a plane's lavatory and discovers how company-wide pay cuts are impacting his employees.

Steve Phelps, SVP and Chief Marketing Officer for NASCAR, the #1 spectator sport in the U.S., goes undercover with one of the sport's pit crews and also struggles to keep pace working alongside a grounds crew preparing for the "Daytona 500."

Fernando Aguirre, Chairman and CEO of Chiquita, one of the largest producers of fruits and vegetables in the world, is unable to perform a physically demanding job at their flagship factory and has to be removed from the line.

Todd Ricketts, one of the owners of the Chicago Cubs, goes undercover within one of baseball's most famous franchises and fights for the chance to redeem himself after being let go on the second day.

Steven Foster, Co-Founder and CEO of Lucky Strike Lanes, one of the nation's largest chains of upscale bowling alleys, takes an emotional trip inside his own company where among other things, he hits the streets as a walking bowling pin.

Don Fertman, the Chief Development Officer for SUBWAY restaurants, one of the world's largest food franchises, goes undercover where he learns endless sandwich combinations while being trained by one of the toughest, no-nonsense employees ever.

Henrik Slipsager, President and CEO of ABM Industries, one of the nation's largest facilities services contractors, offering janitorial, engineering, parking and security services for thousands of clients, takes a journey within his own corporation.

John Fuller, President and CEO of Johnny Rockets, one of the nation's largest chains of retro-themed restaurants, goes undercover to work in a restaurant for the first time in his career.

Kevin Sheehan, President and CEO of Norwegian Cruise Line, finds himself in uncharted territory when he's asked to lead nearly 1,000 party-goers in a line dance, and is later forced to reveal his true identity after being recognized by an employee.

Ronald Croatti, President and CEO of UniFirst, one of the nation's largest producers of workwear and uniforms, dons a "hippie" look during his undercover mission, where he finds himself struggling to keep pace with the fast-moving assembly line.

Sheldon Yellen, the CEO of BELFOR, the world's largest disaster restoration company, goes undercover and becomes frustrated while struggling to hang drywall. Also, the boss unexpectedly reveals himself while working alongside an employee.

Denny Slagle, President and CEO of Mack Trucks, the second largest manufacturer of heavy-duty trucks in the world, goes undercover and brings the plant's assembly line to a halt, and hears rumors that Mack is moving its operations to Mexico.

The mayor of Cincinnati, Mark Mallory, becomes the first elected official to go undercover as a municipal employee, working as a mechanic repairing public transportation vehicles and a sanitation worker.

Rich McClure, CEO of United Van Lines, the nation's largest moving company, asks his wife to assist him during one of his undercover jobs. And the boss' moving team fears he won't make it through the physically demanding process of an entire move.

Scott Sibella, President and COO of the MGM Grand in Las Vegas, goes undercover within the walls of the second-largest hotel in the world and faces a group of rowdy gamblers who are quick to point out his shortcomings as a dealer.

Bill Massa, President and CEO of Synagro, the nation's largest waste water treatment corporation, goes undercover in the series' dirtiest mission to date and finds himself cleaning a tank of 27-year-old sludge.

David Kim, CEO of Baja Fresh, one of the nation's largest restaurant chains, takes matters into his own hands when he encounters a problem at one of his stores. And after his emotional undercover mission, delivers some shocking news to his boardroom.

Shelly Sun, the co-founder and CEO of BrightStar Care, travels to the frontlines of her company, and becomes overwhelmed while assisting a caregiver. When her husband and co-founding partner, joins her, he finds that Bingo is nothing to play with.

Tim White, the Chancellor of the University of California, Riverside, is put to the test when his role as a teaching assistant is graded by over 200 chemistry students. Later, his physical aptitude is under exam while working with the track team.