The Savoy

It’s the start of the new year, with new challenges for trainee butler Michael and junior florist MaryKate. Gordon Ramsay visits the Savoy Grill for a dramatic tasting.

Valentine's Day is one of the busiest times of the year. The florists decorate the hotel with £20,000 worth of flowers, while the butler’s team preps romantic turndowns.

As BAFTA Awards fever takes hold of the hotel, a Hollywood legend arrives at the Savoy and the staff are tested on their discretion.

The Savoy celebrates the end of a profitable year at the annual staff gala, before Covid-19 forces the hotel to close its doors for the very first time.

The staff of the Savoy are pushed to their breaking points as they welcome hundreds of residential guests and diners across Christmas Day and New Year’s Eve.