Ambulance

The day shift takes an unexpected turn for West Midlands Ambulance Service paramedics, Nat and Nat, when a call about an unconscious patient suddenly becomes personal.

Extra staff are brought in to care for those in need on the busiest night of the year, New Year's Eve, but the night doesn't go as planned.

A specialist trauma team are called to a brutal stabbing.

A day shift with paramedic crews brings a spike in mental health cases. Then, Justin and Dawn attend to an emergency call that comes from a tweet.

A specialist paramedic is sent to a shooting and a machete attack, but less urgent jobs prove to be just as troubling.

On the last Saturday before Christmas, Controller Sui must prioritize stabbing victims and reports of drowning. Then, ambulance crew Tash and Marek are called to a major traffic accident before they can start their meal break.

The West Midlands Ambulance Service must manage the problems from the winter NHS crisis that left patients waiting in the corridors of Royal Stoke Hospital.

The crews pay a heavy emotional toll after attending troubling cases of addiction and attempted suicide.