Sporting a svelte new look and bursting with newly acquired confidence, head rep Imogen is on hand to show the rookie reps Ben, Sophie, Deano, Rachel and Kris exactly how the job should be done. But will the new reps behave themselves and get along?

As Ben's nonstop party attitude raises tensions within the team, the male reps are overexcited by the arrival of a pair of Playboy bunny guests. After an intoxicating night on the town, Imogen succumbs to the charms of her muscle-bound colleague Deano.

Deano breaks his "casual conquest rule" and asks Imogen out on a romantic date just as her ex-colleague and ex-lover Jordan arrives at the resort. Ben continues to cause tension, so Imogen asks Jordan to stay on as a rep to help her tame the loose cannon.

Jordan dons the Ibiza uniform and bonds with his fellow male reps, but the women are wary of their new colleague. Jordan tries to calm Ben's boozy behavior, but they get distracted by four bikini-clad babes at the beach party.

Tensions rise as the reps divide into Team Imogen and Team Jordan, culminating in a night of arguing. Meanwhile, Ben and Kris enjoy a weekend of spooning with the two female guests, and Rachael and Sophie are enamored by the two hot male guests.

Imogen loses her cool with ex-lover Jordan when he gets close to one of the female guests. As a result of her actions, Imogen steps down as head rep, and the group votes for Rachael to take up the mantle.

Rachael starts her job as head rep. Imogen feels that she has let the team down and is unsure whether Deano really wants a relationship. Meanwhile, Jordan's romantic interest in Rachael grows, but would she ever break girl code for her mentor's ex-lover?

Imogen discovers that Jordan has set his sights on Rachael. Ben has a surprise visit from his nan, who is concerned about his boozy behavior, and Deano comforts a distressed Imogen with those three magic words she has been wanting to hear: I love you.