Ambulance

The London Ambulance Service faces dilemmas as they are forced to prioritize the sickest, deal with time-wasters and cope with the ever-present threat of a major incident. An unexpected spike in 999 calls means drastic action must be taken.

The staff in the control room working the night shift contend with hoaxers, frequent callers and run-away patients. It's a particularly busy night with 125 patients waiting for assistance, and the allocators are forced to prioritize the sickest patients.

The London Ambulance Service brace themselves for a demanding weekend shift. As Londoners head out to play, the Ambulance Service often has to pick up the pieces. They need to prepare for a torrent of cases, all with their own unique challenges.