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Set Top Boxes and Media Players with the Prime Video App

You can get the Prime Video app on selected set top boxes and media players from these manufacturers.

Note: Not all Prime Video titles support all features.

Google Chromecast

  • Streaming Video Quality - Up to Ultra HD (depending on model of Chromecast)
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad supported channels - Yes
  • Profiles Supported - Yes, through the Prime Video app
  • Support Website - https://support.google.com/chromecast
  • Additional Notes - While using Google Chromecast, playback, subtitles, and audio settings (such as language tracks) are controlled via the Prime Video app.

Nvidia Shield

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad supported channels - Yes
  • Profiles Supported - Yes
  • Support Website - https://www.nvidia.com/en-us/support/

Roku

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad supported channels - Yes
  • Profiles Supported - Yes, on selected models
  • Support Website - https://support.roku.com/

Tivo

  • Streaming Video Quality - Ultra HD for TiVo Series 6; HD for Premiere, Roamio, Mini models; SD for previous series
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes, on selected devices
  • Live ad support - No
  • Ad supported channels - No
  • Profiles Supported - Yes, on selected models
  • Support Website - https://support.tivo.com/
  • Additional Notes - The Prime Video app is no longer available on TiVo Series 2, HD, HD XL, 160, 320, or on Premiere models issued by a cable or satellite provider.

Apple TV

  • Streaming Video Quality - up to Ultra HD (Apple TV 4K); up to HD (all other models)
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes, Apple TV 4K and Apple TV (3rd and 4th generation) only
  • Live ad support - Yes, Apple TV 4K and Apple TV (3rd and 4th generation) only
  • Ad supported channels - Yes, Apple TV 4K and Apple TV (3rd and 4th generation) only
  • Profiles Supported - Yes, on selected models
  • Support Website - https://support.apple.com/

Xiaomi

  • Streaming Video Quality - up to HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad supported channels - Yes
  • Profiles Supported - Yes
  • Support Website - https://www.mi.com/global/list

Sky Q

  • Streaming Video Quality - up to UHD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad supported channels - Yes
  • Profiles Supported - Yes
  • Support Website - https://assistenza.sky.it/sky-q

Now TV / NOW

  • Streaming Video Quality - up to UHD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad supported channels - Yes
  • Profiles Supported - Yes
  • Support Website - https://www.nowtv.it/assistenza/help-center.html

KPN

  • Streaming Video Quality - up to HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - No
  • Ad supported channels - No
  • Profiles Supported - No
  • Support Website - https://www.kpn.com/service/televisie.htm

Jio

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - stereo
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - No
  • Ad supported channels - No
  • Profiles Supported - Yes
  • Support Website - https://www.jio.com/en-in/contact-us

Elsys

  • Streaming Video Quality - up to HD
  • Sound quality - stereo
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad supported channels - Yes
  • Profiles Supported - Yes
  • Support Website - https://smartyelsys.com.br/

Bouygues

  • Streaming Video Quality - up to HD (Brooklyn), up to Ultra HD (Miami)
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - No
  • Ad supported channels - No
  • Profiles Supported - Yes
  • Support Website - https://www.assistance.bouyguestelecom.fr/tv-bbox

SFR

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes, on selected devices
  • Ad supported channels - Yes, on selected devices
  • Profiles Supported - Yes
  • Support Website - https://assistance.sfr.fr/

Rogers

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad supported channels - No
  • Profiles Supported - Yes
  • Support Website - https://www.rogers.com/support

Shaw

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad supported channels - No
  • Profiles Supported - Yes
  • Support Website - https://support.shaw.ca/

Telstra

Tatasky

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad supported channels - No
  • Profiles Supported - Yes
  • Support Website - https://www.tatasky.com/dth/help

Airtel

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad supported channels - Yes
  • Profiles Supported - Yes
  • Support Website - https://www.airtel.in/help

Iliad

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - No
  • Ad supported channels - No
  • Profiles Supported - Yes
  • Support Website - https://assistance.free.fr/

Masmovil

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad supported channels - No
  • Profiles Supported - Yes
  • Support Website - https://www.masmovil.es/ayuda-clientes/

Vodafone (Italy)

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - stereo
  • Closed Captions (Subtitles) - Yes
  • Audio Description - No
  • Live Streaming - Yes
  • Live ad support - No
  • Ad supported channels - No
  • Profiles Supported - Yes
  • Support Website - https://www.vodafone.it/portal/Privati/Supporto-Vodafone

Orange (France)

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 2-channel stereo with 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - No
  • Ad supported channels - No
  • Profiles Supported - Yes
  • Support Website - https://assistance.orange.fr/

Vodafone (Spain)

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - stereo
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad supported channels - No
  • Profiles Supported - Yes
  • Support Website - https://www.masmovil.es/ayuda-clientes/

Telefonica (Peru, Chile, Colombia, Brazil & Argentina)

Totalplay

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - No
  • Ad supported channels - No
  • Profiles Supported - Yes
  • Support Website - https://www.totalplay.com.mx/ayuda

Telecentro

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes, on selected devices
  • Live Streaming - Yes
  • Live ad support - No
  • Ad supported channels - No
  • Profiles Supported - Yes
  • Support Website - https://ayuda.telecentro.com.ar/decodificadores

Telus

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - No
  • Ad supported channels - Yes
  • Profiles Supported - Yes
  • Support Website - https://www.telus.com/en/bc/support?linktype=ge-mainnav

Bell (Canada)

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes
  • Live ad support - Yes
  • Ad supported channels - Yes
  • Profiles Supported - Yes
  • Support Website - https://support.bell.ca/fibe_tv/receivers/what_is_4k_service