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Mobile Devices with the Prime Video App

The Prime Video app is available for mobile devices running Android, iOS, and Windows.

Note: Supported features differ based on the specific model and configuration of the mobile device being used. Accessibility features, such as availability of subtitles, alternative languages, and audio description tracks, vary across the Prime Video catalog.

Android Devices

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Live Streaming - Yes (on the latest Prime Video app)
  • Audio Description - Yes
  • Live ad support - Yes (on the latest Prime Video app)
  • Ad supported channels - Yes (on the latest Prime Video app)
  • Profiles Supported - Yes
  • Support Website - Android Help

iOS Devices (iPhone, iPad, iPod Touch)

  • Streaming Video Quality - up to HD
  • Sound quality - stereo
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes (on the latest Prime Video app)
  • Live ad support - Yes (on the latest Prime Video app)
  • Ad supported channels - Yes (on the latest Prime Video app)
  • Profiles Supported - Yes
  • Support Website - Official Apple Support

Amazon Prime Video for Windows (Windows 10/11)

  • Streaming Video Quality - up to HD
  • Sound quality - stereo
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes (when connected to the internet)
  • Live ad support - Yes (when connected to the internet)
  • Ad supported channels - Yes (when connected to the internet)
  • Profiles Supported - Yes

Android Automotive

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes (on the latest Prime Video app)
  • Live ad support - Yes (on the latest Prime Video app)
  • Ad supported channels - Yes (on the latest Prime Video app)
  • Profiles Supported - Yes
  • Support Website - Cars with Google built-in Support
  • Additional Notes - the app is currently only available on selected cars from Polestar, Renault, and Volvo.

Meta Quest Devices

  • Streaming Video Quality - up to HD
  • Sound quality - up to 5.1 surround sound
  • Closed Captions (Subtitles) - Yes
  • Live Streaming - Yes (on the latest Prime Video app)
  • Audio Description - Yes
  • Live ad support - Yes (on the latest Prime Video app)
  • Ad supported channels - Yes (on the latest Prime Video app)
  • Profiles Supported - Yes
  • Support Website - Meta Help Center