Managing Your Account
- Change Your Account Details
- Change Your Prime Video Payment Method
- Manage Your Prime Video Devices
- About Updating Your Home Location
- About Identifying Whether an E-mail is from Amazon Prime Video
- About Closing Your Account
- Manage Your Audio Language & Subtitles Preferences
- Manage Prime Video Parental Controls
- Manage Mobile Data Usage
- Manage Auto Play
- About Accessibility
About Closing Your Account
Learn how to close your Amazon account. After your account is closed you can no longer use it to access Prime Video.
If you'd like to close your Amazon account, please Contact Us to request that it be closed.
Once your account is closed, it can no longer be used to access Prime Video - by you or anyone else.
Also keep in mind:
- You won't have access to other websites you use your account to log in to (e.g., your local Amazon website)
- You won't have access to your account history or Prime Video membership details (including payment information, membership charges, etc.)
- Account changes can't be completed for closed accounts
Note: If you just need to change your account details or remove a payment method from your Amazon Wallet, you don't need to close your account. For more information, go to Change Your Account Details and Change Your Prime Video Payment Method.
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