Questions & Answers

1) Do I have to pay extra to watch the Summer Nations Series on Prime Video?

Prime members in the United Kingdom of Great Britain, the Channel Islands, the Isle of Man, and British Forces Bases Overseas can watch the 2023 Summer Nations series on Prime Video for no additional fees. Non-Prime members can start a 30-day free trial of Prime (£8.99/month or £95/year), or our Prime Video subscription (£5.99/month). For more information visit www.amazon.co.uk/primevideo.

2) When are the games available on Prime Video?

The Summer Nations Series kicks off on 29th July 2023 across 5 weekends, and UK Prime customers will have access all 15 scheduled matches. All matches will be live exclusively on Prime Video in the UK. Visit https://www.amazon.co.uk/b/?node=22172910031 to see the full schedule of our live coverage.

3) Can I watch Rugby Summer Nations matches in Ireland?

For information related to broadcast of Rugby Summer Nations matches in Ireland, customers/associates can go to this link: https://autumnnationsseries.com/summerseries > Click broadcasters > see broadcasters listed under Republic of Ireland.

4) How can I catch up on matches I have missed?

Match replays and highlights will be available shortly after the end of each match.

5) Where can I watch this match?

Go to the Prime Video app on your device and you will see matches called out under "live and upcoming events" or you can go to Amazon's homepage and click on Prime Video where you will see a link to "live and upcoming events". Alternatively, go to your Prime Video app (or Amazon homepage) and search for "Rugby". See all matches on the Prime Video Sports page when they become available.

6) Will all matches have commentary?

Yes. There will be full commentary on every match. In addition, our Welsh customers will be able to watch coverage of Welsh matches with dedicated Welsh commentary.

7) Can I access alternate audio options?

8) I'm receiving a location error when attempting to watch.

Summer Nations Series is available to customers based in the United Kingdom of Great Britain, the Channel Islands, the Isle of Man, and British Forces Bases Overseas only. We don't have the broadcast rights for other territories. All other international locations are not supported. Prime Video doesn't support streaming content through Virtual Private Network (VPN) or proxy connections. To watch Prime Video, you must disable these services on your device or try switching to another available connection.

9) Can I watch Rugby matches while travelling?

Summer Nations Series matches are only available to customers based in the United Kingdom of Great Britain, the Channel Islands, the Isle of Man, and British Forces Bases Overseas. All other international locations are not eligible. Streaming UK PV catalog from EU regions? See Here.

10) I'm experiencing streaming issues, what can I do?

First, check your device bandwidth speeds. For the best live streaming experience, Prime Video recommends a minimum download speed of 1 Mbps for SD & 5 Mbps for HD. Prime Video will serve the highest quality streaming experience possible based on the bandwidth speed available. If you're experiencing any issues with video juddering/motion, we recommend turning the Motion setting on your TV to Off. This setting might have a different name depending on your TV manufacturer. Some examples of the Motion setting include Auto Motion Plus, Tru Motion, MotionFlow, Cinemotion, and Motion Picture. If you still experience issues, please contact us.

11) Which devices do you support & why can I no longer see live sports on my iOS or Android mobile device?

Live sport is supported on Amazon devices such as the Fire TV and Fire tablet, on web browsers and on more than 650 connected devices via the Prime Video app, including compatible games consoles (PS3, PS4, PS5, Xbox One), set top boxes and media players (such as Google Chromecast, BT TV, Sky Q, NOW TV, TalkTalk TV, Virgin TV, Roku and Apple TV), smart TVs, Blu-ray players, tablets and mobile phones running iOS or Android.

If you cannot see live sport on your device, please update your app to the latest version. Android Users: Open the Google Play Store app, Search "Prime Video", Tap "Update". iOS Users: Open the App Store, Search "Prime Video", Tap "Update".

12) Can I rewind, pause and fast forward on my device?

Rewind, pause and fast forward are available on Android/iOS Mobile, Web (Chrome, FireFox, Edge), Fire TV, Apple TV (Gen 3) & selected Smart TVs. Use Watch from beginning play buttons on the detail page or in player to watch from start.

13) How can I switch Subtitles on or off?

You can turn Subtitles on or off by selecting the "CC" icon in your playback controls. For some devices, the Subtitles icon looks like a dialogue box, or it may be listed as a menu option under "Subtitles" on the video's detail page.

14) How can I update my FireTV Stick apps?

You can update your apps automatically by following these instructions: 1. Go to Settings, and select Applications. 2. Go to Appstore. 3. Set the option to YES to have applications updated automatically. if this is set to no, then you will see individual update options for each app icon in your app library. To sync the compatible apps on your Amazon Fire TV device with your Cloud: Go to Settings>My Account>Sync Amazon Content.

15) Can I watch the matches in pubs or bars?

Please check with your local pub as availability may vary based on their setup. Sky will be providing access to matches for business premises and clubs in the United Kingdom of Great Britain, the Channel Islands, the Isle of Man, and British Forces Bases Overseas. For more information, please visit sky.com/business/summernationsseries or calling Sky directly on 03330 609 578.

16) What other information is available?