Help

Supported Devices & Features

Learn about devices compatible with Prime Video, and the features available on each device.

Computers / Website Streaming

Computers (PC & Mac)

To watch from the Prime Video website, we recommend using a web browser that supports our HTML5 player.

  • Streaming Video Quality: SD and HD
  • Download Videos: No
  • Parental Controls: Yes
  • Subtitles: Yes
  • Auto Play: Yes
  • 5.1 Audio: No
  • Live Streaming: Yes, on browsers that support our HTML5 player (Chrome, Firefox (version 55 and up), IE 11+, Microsoft Edge, Safari 10+ (requiring MacOS 10.12.1+) and Opera).

Note:

  • To watch Prime Video titles in High Definition (HD), your computer, display device, and connectors must meet content protection (HDCP) requirements. To learn more, go to Solve Issues on Your Computer.
  • For more information about system requirements and supported browsers, go to System Requirements for Computers.

Fire Tablets

Fire Tablets

Kindle Fire HD, Kindle Fire HDX, Fire HD & Fire HDX models

  • Streaming Video Quality: SD and HD
  • Download Videos: Yes, in SD and HD
  • Parental Controls: Yes
  • Subtitles: Yes
  • Auto Play: Yes
  • 5.1 Audio: Yes
  • Live streaming: Yes (on app version 5.4.4.0, and up)

Device Support Website: Fire Tablet Help pages

Kindle Fire 2nd Generation

  • Streaming Video Quality: SD
  • Download Videos: Yes, in SD
  • Parental Controls: Yes
  • Subtitles: Yes
  • Auto Play: Yes
  • 5.1 Audio: No
  • Live streaming: No

Device Support Website: Fire Tablet Help pages

FireTV

Fire TV Stick Basic Edition

  • Streaming Video Quality: SD and HD
  • Download Videos: No
  • Parental Controls: Yes
  • Subtitles: Yes
  • Auto Play: Yes
  • 5.1 Audio: Yes

Device Support Website: Fire TV Help Pages

iOS Devices

Prime Video App for iPad, iPhone & iPod touch

  • Streaming Video Quality: SD and HD
  • Download Videos: Yes, in SD
  • Parental Controls: Yes
  • Subtitles: Yes
  • Auto Play: Yes
  • 5.1 Audio: No
  • Live streaming: Yes (on app version 4.7.2 and up)

Device Support Website: Apple Support

Android Devices

Prime Video App for Android Phones and Tablets
  • Streaming Video Quality: SD and HD on select devices.
  • Download Videos: Yes
  • Parental Controls: Yes
  • Subtitles: Yes
  • Auto Play: Yes
  • 5.1 Audio: No
  • Live streaming: Yes (on app version 3.0.212, and up)

Game Consoles

PlayStation

PlayStation (PS3) & PlayStation 4 (PS4) consoles

  • Streaming Video Quality: SD and HD
  • Download Videos: No
  • Parental Controls: Yes
  • Subtitles: Yes
  • Auto Play: Yes
  • 5.1 Audio: Yes
  • Live streaming: Yes

Device Support Website: PlayStation Knowledge Center

Xbox One
  • Streaming Video Quality: SD and HD
  • Download Videos: No
  • Parental Controls: Yes
  • Subtitles: Yes
  • Auto Play: Yes
  • 5.1 Audio: Yes
  • Live streaming: Yes

Device Support Website: Xbox Support

TVs

Samsung

  • Streaming Video Quality: SD, HD, UHD for Ultra HD TVs (select 2012 or newer models), HDR for select SUHD TVs
  • Download Videos: No
  • Parental Controls: Yes
  • Subtitles: Yes
  • Auto Play: Yes
  • 5.1 Audio: Yes
  • Live Streaming: Yes, 2015 - 2017 TVs, and 2014 - 2017 Blu-Ray Players only.

Device Support Website: Samsung Support

Sony

  • Streaming Video Quality: SD, HD, UHD for Ultra HD TVs (2015 or newer models), HDR for select SUHD TVs
  • Download Videos: No
  • Parental Controls: Yes
  • Subtitles: Yes
  • Auto Play: Yes
  • 5.1 Audio: Yes
  • Live Streaming: Yes, on 2014 Bravia, 2015 & 2016 SimpleSmart TVs, 2015-2017 Android TVs, and 2014-2017 Blu-ray Players.

Device Support Website: Sony Support

LG

  • Streaming Video Quality: SD, HD, UHD for Ultra HD TVs (select 2014 or newer models), HDR for select SUHD TVs
  • Download Videos: No
  • Parental Controls: Yes
  • Subtitles: Yes
  • Auto Play: Yes
  • 5.1 Audio: Yes
  • Live Streaming: Yes, 2016 - 2017 TV's only

Device Support Website: LG Support

TPVision (2017 MediaTek 5597 /5802 for TPVision)

  • Streaming Video Quality: HD, UHD
  • Download Videos: No
  • Parental Controls: No
  • Subtitles: Yes
  • Auto Play: Yes
  • 5.1 Audio: Yes
  • Live Streaming: Yes

Device Support Website: TPVision Support

Panasonic (Select 2015 and newer TV models, Select 2016 and newer Blu-Ray Players)

  • Streaming Video Quality: SD, HD, UHD and HDR for Ultra HD TVs
  • Download Videos: No
  • Parental Controls: Yes
  • Subtitles: Yes
  • Auto Play: Yes
  • 5.1 Audio: Yes
  • Live Streaming: Yes

Device Support Website: Panasonic Support

Set-top Boxes & Streaming Media Players

Apple TV

  • Streaming Video Quality: SD, HD, and UHD/HDR (Apple TV 4K only)
  • Download Videos: No
  • Parental Controls: Yes
  • Subtitles: Yes
  • Auto Play: Yes
  • 5.1 Audio: Yes, available for most videos on Apple TV 4K and Apple TV (4th Gen)
  • Live Streaming: Yes, Apple TV 4K and Apple TV (3rd and 4th generation) only

Device Support Website: Apple Support

Nvidia Shield Devices

  • Streaming Video Quality: SD, HD, UHD and HDR for Ultra HD TVs
  • Download Videos: No
  • Parental Controls: Yes
  • Subtitles: Yes
  • Auto Play: Yes
  • 5.1 Audio: Yes
  • Live streaming: Yes

Device Support Website: Nvidia Support

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