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Getting Started with Prime Video

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Supported Devices & Features

Learn about devices compatible with Prime Video, and the features available on each device.

Computers / Website Streaming

Computers (PC & Mac)
To watch from the Prime Video website, we recommend using a web browser that supports our HTML5 player. Streaming Video Quality: SD and HD Download Videos: No Parental Controls: Yes Subtitles: Yes Auto Play: Yes 5.1 Audio: No Dolby Atmos: No Live Streaming: Yes, on browsers that support our HTML5 player (Chrome, Firefox (version 55 and up), IE 11+, Microsoft Edge, Safari 10+ (requiring MacOS 10.12.1+) and Opera). Note: To watch Prime Video titles in High Definition (HD), your computer, display device, and connectors must meet content protection (HDCP) requirements. To learn more, go to Solve Issues on Your Computer. For more information about system requirements and supported browsers, go to System Requirements for Computers.

Computers (PC & Mac)

To watch from the Prime Video website, we recommend using a web browser that supports our HTML5 player.

Streaming Video Quality: SD and HD
Download Videos: No
Parental Controls: Yes
Subtitles: Yes
Auto Play: Yes
5.1 Audio: No
Dolby Atmos: No
Live Streaming: Yes, on browsers that support our HTML5 player (Chrome, Firefox (version 55 and up), IE 11+, Microsoft Edge, Safari 10+ (requiring MacOS 10.12.1+) and Opera).

Note:

To watch Prime Video titles in High Definition (HD), your computer, display device, and connectors must meet content protection (HDCP) requirements. To learn more, go to Solve Issues on Your Computer.
For more information about system requirements and supported browsers, go to System Requirements for Computers.

Fire Tablets

Fire Tablets
Kindle Fire HD, Kindle Fire HDX, Fire HD & Fire HDX models Streaming Video Quality: SD and HD Download Videos: Yes, in SD and HD Parental Controls: Yes Subtitles: Yes Auto Play: Yes 5.1 Audio: Yes Dolby Atmos: No Live streaming: Yes (on app version 5.4.4.0, and up) Device Support Website: Fire Tablet Help pages
Streaming Video Quality: SD Download Videos: Yes, in SD Parental Controls: Yes Subtitles: Yes Auto Play: Yes 5.1 Audio: No Dolby Atmos: No Live streaming: No Device Support Website: Fire Tablet Help pages

Kindle Fire HD, Kindle Fire HDX, Fire HD & Fire HDX models

Streaming Video Quality: SD and HD
Download Videos: Yes, in SD and HD
Parental Controls: Yes
Subtitles: Yes
Auto Play: Yes
5.1 Audio: Yes
Dolby Atmos: No
Live streaming: Yes (on app version 5.4.4.0, and up)

Device Support Website: Fire Tablet Help pages

Kindle Fire 2nd Generation

Streaming Video Quality: SD
Download Videos: Yes, in SD
Parental Controls: Yes
Subtitles: Yes
Auto Play: Yes
5.1 Audio: No
Dolby Atmos: No
Live streaming: No

Device Support Website: Fire Tablet Help pages

FireTV

Fire TV Stick Basic Edition
Streaming Video Quality: SD and HD Download Videos: No Parental Controls: Yes Subtitles: Yes Auto Play: Yes Dolby Atmos: Yes 5.1 Audio: Yes Device Support Website: Fire TV Help Pages

Fire TV Stick Basic Edition

Streaming Video Quality: SD and HD
Download Videos: No
Parental Controls: Yes
Subtitles: Yes
Auto Play: Yes
Dolby Atmos: Yes
5.1 Audio: Yes

Device Support Website: Fire TV Help Pages

iOS Devices

Prime Video App for iPad, iPhone & iPod touch
Streaming Video Quality: SD and HD Download Videos: Yes, in SD Parental Controls: Yes Subtitles: Yes Auto Play: Yes 5.1 Audio: No Dolby Atmos: No Live streaming: Yes (on app version 4.7.2 and up) Device Support Website: Apple Support

Prime Video App for iPad, iPhone & iPod touch

Streaming Video Quality: SD and HD
Download Videos: Yes, in SD
Parental Controls: Yes
Subtitles: Yes
Auto Play: Yes
5.1 Audio: No
Dolby Atmos: No
Live streaming: Yes (on app version 4.7.2 and up)

Device Support Website: Apple Support

Android Devices

Prime Video App for Android Phones and Tablets
Streaming Video Quality: SD and HD on select devices. Download Videos: Yes Parental Controls: Yes Subtitles: Yes Auto Play: Yes 5.1 Audio: No Dolby Atmos: No Live streaming: Yes (on app version 3.0.212, and up)

Game Consoles

PlayStation
PlayStation (PS3) & PlayStation 4 (PS4) consoles Streaming Video Quality: SD and HD Download Videos: No Parental Controls: Yes Subtitles: Yes Auto Play: Yes 5.1 Audio: Yes Dolby Atmos: No Live streaming: Yes Device Support Website: PlayStation Knowledge Center
Streaming Video Quality: SD and HD Download Videos: No Parental Controls: Yes Subtitles: Yes Auto Play: Yes 5.1 Audio: Yes Dolby Atmos: Yes Live streaming: Yes Device Support Website: Xbox Support

PlayStation

PlayStation (PS3) & PlayStation 4 (PS4) consoles

Streaming Video Quality: SD and HD
Download Videos: No
Parental Controls: Yes
Subtitles: Yes
Auto Play: Yes
5.1 Audio: Yes
Dolby Atmos: No
Live streaming: Yes

Device Support Website: PlayStation Knowledge Center

Xbox One

Streaming Video Quality: SD and HD
Download Videos: No
Parental Controls: Yes
Subtitles: Yes
Auto Play: Yes
5.1 Audio: Yes
Dolby Atmos: Yes
Live streaming: Yes

Device Support Website: Xbox Support

TVs

If you need help using Prime Video on a device not listed here, please contact the device manufacturer or contact us.

Samsung
Streaming Video Quality: SD, HD, UHD for Ultra HD TVs (select 2012 or newer models), HDR for select SUHD TVs Download Videos: No Parental Controls: Yes Subtitles: Yes Auto Play: Yes 5.1 Audio: Yes Dolby Atmos: Yes, 2017-2018 Live Streaming: Yes, 2015 - 2017 TVs, and 2014 - 2017 Blu-Ray Players only. Device Support Website: Samsung Support Note that the Prime Video app will no longer be supported on some 2012 models from January 16, 2019.
Sony
Streaming Video Quality: SD, HD, UHD for Ultra HD TVs (2015 or newer models), HDR for select SUHD TVs Download Videos: No Parental Controls: Yes Subtitles: Yes Auto Play: Yes 5.1 Audio: Yes Dolby Atmos: Yes, on 2018 Bravia Live Streaming: Yes, on 2014 Bravia, 2015 & 2016 SimpleSmart TVs, 2015-2017 Android TVs, and 2014-2017 Blu-ray Players. Device Support Website: Sony Support
LG
Streaming Video Quality: SD, HD, UHD for Ultra HD TVs (select 2014 or newer models), HDR for select SUHD TVs Download Videos: No Parental Controls: Yes Subtitles: Yes Auto Play: Yes 5.1 Audio: Yes Dolby Atmos: Yes (2017-2018 models and newer) Live Streaming: Yes (2016 - 2017 and newer TVs) Device Support Website: LG Support
Philips
Streaming Video Quality: HD, UHD Download Videos: No Parental Controls: No Subtitles: Yes Auto Play: Yes 5.1 Audio: Yes Dolby Atmos: No Live Streaming: Yes Device Support Website: Philips Support
Panasonic (Select 2015 and newer TV models, Select 2016 and newer Blu-Ray Players)
Streaming Video Quality: SD, HD, UHD and HDR for Ultra HD TVs Download Videos: No Parental Controls: Yes Subtitles: Yes Auto Play: Yes 5.1 Audio: Yes Dolby Atmos: No Live Streaming: Yes Device Support Website: Panasonic Support

Set-top Boxes & Streaming Media Players

Apple TV
Streaming Video Quality: SD, HD, and UHD/HDR (Apple TV 4K only) Download Videos: No Parental Controls: Yes Subtitles: Yes Auto Play: Yes 5.1 Audio: Yes, available for most videos on Apple TV 4K and Apple TV (4th Gen) Dolby Atmos: Yes Live Streaming: Yes, Apple TV 4K and Apple TV (3rd and 4th generation) only Device Support Website: Apple Support
Nvidia Shield Devices
Streaming Video Quality: SD, HD, UHD and HDR for Ultra HD TVs Download Videos: No Parental Controls: Yes Subtitles: Yes Auto Play: Yes 5.1 Audio: Yes Dolby Atmos: Yes Live streaming: Yes Device Support Website: Nvidia Support
Roku
Supported devices: Roku Express, Roku Express+, Roku 2 (except model 2720x), Roku 3, Roku Streaming Stick (except models 3400x, 3500x, 3500EU), Roku Streaming Stick+, Roku 4, Roku Premiere, Roku Premiere+, Roku Ultra and Roku TVs Streaming Video Quality: SD, HD, UHD/HDR (for supported models) Download Videos: No Parental Controls: Yes Subtitles: Yes Auto Play: Yes 5.1 Audio: Yes Dolby Atmos: No Live Streaming: Yes Device Support Website: Roku Support Note: This applies to the Prime Video app on Roku devices in the following territories: Argentina, Canada, Chile, Colombia, Costa Rica, El Salvador, France, Guatemala, Honduras, Ireland, Mexico, Nicaragua, Panama and Peru.