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Ligue 1 Support

Here is what to do if you're having issues watching live coverage of the Ligue 1 on Prime Video.

Questions & Answers

Please note that this page is only applicable for customers in Metropolitan France and French overseas territories who have subscribed to access Ligue 1 coverage.

1) Which Ligue 1 Uber Eats matches will be available live on Prime Video?

As of season 2021/22 for the next 3 seasons, Amazon acquired rights to broadcast 8 out of 10 matches per match round exclusively. On regular weekend rounds, this usually includes matches at Friday 21:00, Saturday 17:00 and Sunday 13:00, 15:00 and 20:45 CET, with a few midweek rounds during the season.

In addition, Amazon also broadcasts the Trophée des Champions match on August 1, 2021 and a weekly highlights show on Sunday evening.

2) Besides live matches, what other content can I watch?

Every Ligue 1 match will have at least a 15 min pre- & post-match show as well as a half-time show.

In addition, there will be a weekly highlights show on Sunday evenings at 19:00 covering action from the current round right before the Sunday evening match at 20:45 CET. A full replay of all broadcasted live matches and the highlights show will be available approximately within 15 Minutes after the end of the broadcast and will remain available to watch on demand for 7 days.

3) How do I watch Ligue 2 BKT matches?

Amazon’s broadcasting of Ligue 2 BKT football will be done in a new partnership with L’Equipe. La Chaîne L’Equipe will show the Ligue 2 Multiplex show, covering all eight matches on Saturdays at 19:00 on its free-to-air channel, throughout the first season. In addition, L’Equipe will show all eight individual Ligue 2 BKT matches on its own free-to-view app for the first 10 match-rounds to end of September, at which point Amazon will exclusively show these matches from then onwards.

4) On which devices can I live stream Ligue 1 Uber Eats matches on Prime Video?

Live sport is supported on Amazon devices such as Fire TV and the Fire tablet, web browsers, and devices connected through the Prime Video app, including compatible game consoles (PS3, PS4, PS5, Xbox One), set-top boxes and multimedia players (Google Chromecast, Orange, Bouygues Telecom, SFR, Free, Apple TV 4K and Apple TV (3rd and 4th generations)), Smart TVs, Blu-Ray players, tablets and mobile phones iOS or Android (in the latest Prime Video app). For the best live sports viewing experience, watch Ligue 1 on a Fire TV device. For more information, visit: www.amazon.fr/ligue1.

5) Once I’ve signed up, how do I watch Ligue 1 on Prime Video?

Open the Prime Video app on your device and you will see the matches available in the Ligue 1 "live and upcoming" row. Alternatively, go to your Prime Video app and search for "Ligue 1".

6) Who will present and comment on the matches during the broadcast of Ligue 1 on Prime Video?

Thibault Le Rol will be the main host of Sunday 20.45 match and the Friday 21.00 match, Marina Lorenzo will be the main host of the Sunday highlights show, the two lead match commentators will be Smail Bouabdellah and Julien Brun.

Additional details on broadcast talent to follow in the coming weeks ahead of the start of the new season in August.

7) Will all matches have commentary?

Yes, there will be full commentary on every match in French language.

8) What will be the video resolution of the Ligue 1 broadcast on Prime Video?

Ligue 1 matches will be available in High Definition (HD). Prime Video provides optimal streaming experience depending on the available bandwidth speed.

9) Can I watch Ligue 1 on Prime Video in Belgium or Luxembourg?

The French Ligue de Football Professionnel offers broadcasting rights separately for each country. Prime Video holds rights only for Metropolitan France and French territories. The rest of the world isn’t included.

10) How can I switch subtitles on or off?

Subtitles will be available for the Friday 21:00, Saturday 17:00 and Sunday 20:45 kick-off. In addition, subtitles will also be available for the Trophée des Champions match on August 1, 2021, the Sunday 15:00 Multiplex Show and «Dimanche Soir Football», the weekly Sunday highlights show at 19:00.

For supported matches, you can turn subtitles on or off by selecting the "CC" icon in your playback controls. For some devices, the Subtitles icon looks like a dialogue box, or it may be listed as a menu option under "Subtitles" on the video's detail page.

11) Can I rewind, pause and fast forward on my device?

Rewind, pause and fast forward are available on Android and iOS mobile devices, Web (Chrome, Firefox, Edge), Fire TV, Google Chromecast, Apple TV (Gen 3 and newer) & selected Smart TVs. Use Watch from beginning play button on the detail page or in the player to watch from the match kickoff. Please note that these features aren’t supported on all devices.

12) What will be the video resolution of the Ligue 1 broadcast on Prime Video?

Ligue 1 matches will be available in High Definition (HD). Prime Video provides optimal streaming experience depending on the available bandwidth speed.

13) Can I watch on multiple devices?

Customers can stream up to three different matches at the same time using the same Amazon account and can stream the same match at two devices at a time.

14) I’m experiencing streaming issues, what can I do?

First, check your device bandwidth speeds. For the best live streaming experience, Prime Video recommends a minimum download speed of 1 Mbps for SD & 5 Mbps for HD. Prime Video will serve the highest quality streaming experience possible based on the bandwidth speed available. If you’re experiencing any issues with video juddering/motion, we recommend turning the Motion setting on your TV to Off. This setting might have a different name depending on your TV manufacturer. Some examples of the Motion setting include Auto Motion Plus, Tru Motion, MotionFlow, Cinemotion, and Motion Picture.

15) My stream is delayed, how do I reduce this?

While all devices have been optimized to give a smooth and clear viewing experience, some devices offer less delay between the live game and your stream. We recommend using a Fire TV, iOS, or Android device for the best viewing experience.

16) I’m receiving a location error when attempting to watch.

Ligue 1 matches on Prime Video are only available to customers based in Metropolitan France and French territories. All other international locations won’t have access. Prime Video doesn’t support streaming content through Virtual Private Networks (VPN) or proxy connections. To watch Prime Video, you must disable these services on your device or try switching to another available connection.

17) How do I install Prime Video on my devices?

The Prime Video app is available on all major set-top boxes, multiple smart TVs, Amazon devices, mobile devices, Blu-Ray players, game consoles, and media streaming devices.

1. Open your device's app store to download and install the Prime Video app.

2. Open the Prime Video app.

3. Register your device by selecting Register on Amazon site. You’ll receive a code to enter on a given website. Some devices will display the Sign in and start watching option with your Amazon account information.

18) Why can't I watch live sports on my device?

The following devices aren’t compatible with live streaming on Prime Video, and you won’t be able to watch Ligue 1 on them:

- Sony Bravia TVs: Select 2015 and older models.

- Sony Bravia Blu-Ray Disc Player

- Xbox 360 game console

- LG Hawaii TV televisions: select models from 2015 and older

- Roku: Roku devices up to 2014 models (except Roku 3, which is compatible)

- TiVo 4/5 / Mini devices

- Les Smart TV Panasonic Viera

- Viera Blu-Ray Disc Player

- Sigma TV de Loewe

- 2014 Vizio TV Models

- Sharp MTK 5655 TV

If you can't watch live sports on your iOS or Android mobile device, update your app to make sure you're using the most recent version. If you’re using an Android device: open the Google Play Store app, search for "Prime Video" and press "Update". If you’re using a device iOS Users: Open the App Store, search for "Prime Video" and press "Update".