Set Top Boxes and Media Players with the Prime Video App
You can get the Prime Video app on selected set top boxes and media players from these manufacturers.
Note: Not all Prime Video titles support all features.
Google Chromecast
- Streaming Video Quality - Up to Ultra HD (depending on model of Chromecast)
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - Yes
- Ad supported channels - Yes
- Profiles Supported - Yes, through the Prime Video app
- Support Website - https://support.google.com/chromecast
- Additional Notes - While using Google Chromecast, playback, subtitles, and audio settings (such as language tracks) are controlled via the Prime Video app.
Nvidia Shield
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound, Dolby Atmos
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - Yes
- Ad supported channels - Yes
- Profiles Supported - Yes
- Support Website - https://www.nvidia.com/en-us/support/
Roku
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound, Dolby Atmos
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - Yes
- Ad supported channels - Yes
- Profiles Supported - Yes, on selected models
- Support Website - https://support.roku.com/
Tivo
- Streaming Video Quality - Ultra HD for TiVo Series 6; HD for Premiere, Roamio, Mini models; SD for previous series
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes, on selected devices
- Live ad support - No
- Ad supported channels - No
- Profiles Supported - Yes, on selected models
- Support Website - https://support.tivo.com/
- Additional Notes - The Prime Video app is no longer available on TiVo Series 2, HD, HD XL, 160, 320, or on Premiere models issued by a cable or satellite provider.
Apple TV
- Streaming Video Quality - up to Ultra HD (Apple TV 4K); up to HD (all other models)
- Sound quality - up to 5.1 surround sound, Dolby Atmos
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes, Apple TV 4K and Apple TV (3rd and 4th generation) only
- Live ad support - Yes, Apple TV 4K and Apple TV (3rd and 4th generation) only
- Ad supported channels - Yes, Apple TV 4K and Apple TV (3rd and 4th generation) only
- Profiles Supported - Yes, on selected models
- Support Website - https://support.apple.com/
Xiaomi
- Streaming Video Quality - up to HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - Yes
- Ad supported channels - Yes
- Profiles Supported - Yes
- Support Website - https://www.mi.com/global/list
Sky Q
- Streaming Video Quality - up to UHD
- Sound quality - up to 5.1 surround sound, Dolby Atmos
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - Yes
- Ad supported channels - Yes
- Profiles Supported - Yes
- Support Website - https://assistenza.sky.it/sky-q
Now TV / NOW
- Streaming Video Quality - up to UHD
- Sound quality - up to 5.1 surround sound, Dolby Atmos
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - Yes
- Ad supported channels - Yes
- Profiles Supported - Yes
- Support Website - https://www.nowtv.it/assistenza/help-center.html
KPN
- Streaming Video Quality - up to HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - No
- Ad supported channels - No
- Profiles Supported - No
- Support Website - https://www.kpn.com/service/televisie.htm
Jio
- Streaming Video Quality - up to Ultra HD
- Sound quality - stereo
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - No
- Ad supported channels - No
- Profiles Supported - Yes
- Support Website - https://www.jio.com/en-in/contact-us
Elsys
- Streaming Video Quality - up to HD
- Sound quality - stereo
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - Yes
- Ad supported channels - Yes
- Profiles Supported - Yes
- Support Website - https://smartyelsys.com.br/
Bouygues
- Streaming Video Quality - up to HD (Brooklyn), up to Ultra HD (Miami)
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - No
- Ad supported channels - No
- Profiles Supported - Yes
- Support Website - https://www.assistance.bouyguestelecom.fr/tv-bbox
SFR
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - Yes, on selected devices
- Ad supported channels - Yes, on selected devices
- Profiles Supported - Yes
- Support Website - https://assistance.sfr.fr/
Rogers
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - Yes
- Ad supported channels - No
- Profiles Supported - Yes
- Support Website - https://www.rogers.com/support
Shaw
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - Yes
- Ad supported channels - No
- Profiles Supported - Yes
- Support Website - https://support.shaw.ca/
Telstra
- Streaming Video Quality - up to HD
- Sound quality - up to 7.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - No
- Live ad support - Yes
- Ad supported channels - No
- Profiles Supported - Yes
- Support Website - https://www.telstra.com.au/support/category/entertainment/telstra-tv
Tatasky
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - Yes
- Ad supported channels - No
- Profiles Supported - Yes
- Support Website - https://www.tatasky.com/dth/help
Airtel
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound, Dolby Atmos
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - Yes
- Ad supported channels - Yes
- Profiles Supported - Yes
- Support Website - https://www.airtel.in/help
Iliad
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - No
- Ad supported channels - No
- Profiles Supported - Yes
- Support Website - https://assistance.free.fr/
Masmovil
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound, Dolby Atmos
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - Yes
- Ad supported channels - No
- Profiles Supported - Yes
- Support Website - https://www.masmovil.es/ayuda-clientes/
Vodafone (Italy)
- Streaming Video Quality - up to Ultra HD
- Sound quality - stereo
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - Yes
- Live ad support - No
- Ad supported channels - No
- Profiles Supported - Yes
- Support Website - https://www.vodafone.it/portal/Privati/Supporto-Vodafone
Orange (France)
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 2-channel stereo with 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - No
- Ad supported channels - No
- Profiles Supported - Yes
- Support Website - https://assistance.orange.fr/
Vodafone (Spain)
- Streaming Video Quality - up to Ultra HD
- Sound quality - stereo
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - Yes
- Ad supported channels - No
- Profiles Supported - Yes
- Support Website - https://www.masmovil.es/ayuda-clientes/
Telefonica (Peru, Chile, Colombia, Brazil & Argentina)
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - No
- Live Streaming - No
- Live ad support - No
- Ad supported channels - No
- Profiles Supported - Yes
- Support Website - https://www.telefonica.com/es/web/about_telefonica/nuestras_marcas/movistar
Totalplay
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - No
- Ad supported channels - No
- Profiles Supported - Yes
- Support Website - https://www.totalplay.com.mx/ayuda
Telecentro
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes, on selected devices
- Live Streaming - Yes
- Live ad support - No
- Ad supported channels - No
- Profiles Supported - Yes
- Support Website - https://ayuda.telecentro.com.ar/decodificadores
Telus
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - No
- Ad supported channels - Yes
- Profiles Supported - Yes
- Support Website - https://www.telus.com/en/bc/support?linktype=ge-mainnav
Bell (Canada)
- Streaming Video Quality - up to Ultra HD
- Sound quality - up to 5.1 surround sound
- Closed Captions (Subtitles) - Yes
- Audio Description - Yes
- Live Streaming - Yes
- Live ad support - Yes
- Ad supported channels - Yes
- Profiles Supported - Yes
- Support Website - https://support.bell.ca/fibe_tv/receivers/what_is_4k_service
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