Help

Mobile Devices with the Prime Video App

The Prime Video app is available for mobile devices running Android, iOS, and Windows.

Note: Supported features differ based on the specific model and configuration of the mobile device being used. Not all Prime Video titles support all features.

Android Devices

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Live Streaming - Yes (on the latest Prime Video app)
  • Audio Description - Yes
  • Live ad support - Yes (on the latest Prime Video app)
  • Ad supported channels - Yes (on the latest Prime Video app)
  • Profiles Supported - Yes
  • Support Website - https://support.google.com/android/

iOS Devices (iPhone, iPad, iPod Touch)

  • Streaming Video Quality - up to HD
  • Sound quality - stereo
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes (on the latest Prime Video app)
  • Live ad support - Yes (on the latest Prime Video app)
  • Ad supported channels - Yes (on the latest Prime Video app)
  • Profiles Supported - Yes
  • Support Website - https://support.apple.com/

Amazon Prime Video for Windows (Windows 10/11)

  • Streaming Video Quality - up to HD
  • Sound quality - stereo
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes (when connected to the internet)
  • Live ad support - Yes (when connected to the internet)
  • Ad supported channels - Yes (when connected to the internet)
  • Profiles Supported - Yes

Android Automotive

  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes
  • Live Streaming - Yes (on the latest Prime Video app)
  • Live ad support - Yes (on the latest Prime Video app)
  • Ad supported channels - Yes (on the latest Prime Video app)
  • Profiles Supported - Yes
  • Support Website - https://support.google.com/googleappsincar
  • Additional Notes - the app is currently only available on selected cars from Polestar, Renault, and Volvo.