What to do if you see error code 2063 on Prime Video.

• Make sure that your payment details are correct and up to date. To update the payment method used for Prime Video rentals and purchases, visit Account & Settings. To update the payment method used for Amazon Prime memberships and Prime Video add-on subscriptions, visit Manage Your Memberships & Subscriptions

For more help, go to:

• Issues While Playing Prime Video Titles
• Troubleshoot Internet Connection Issues with Your Connected Device
• Issues with Prime Video from External Provider
• Issues with Prime Video Error 5004
• Issues with Prime Video Error 7235